Customer Care

RETURNS AND EXCHANGES
Special orders are non-returnable. Regular orders can be returned within 15 days of receipt in their original packaging and in unworn condition. Merchandise will be returned pre-paid and insured to catherinemzadeh.com. Credit issued will not include original shipping charges. On the front of your packing slip (enclosed with your purchase), note the reason(s) for return and whether you wish to exchange it, credit the price toward another purchase, or receive a refund. Enclose your packing slip with the item and ship, prepaid and insured, to:

Catherine Zadeh Inc.
535 Fifth Avenue, Suite 1001
NY, NY 10017

ORDER CANCELLATION
You may cancel any catherinemzadeh.com order as long as the order status is “in process.” If order status is “shipped,” it cannot be canceled.

SECURITY POLICY
Your online transactions with catherinemzadeh.com are secure. We use Secure Sockets Layer (SSL) technology, allowing safe Internet transmission. This makes your use of a credit card over the Internet as safe as placing an order over the telephone when calling our store.

YOUR ONLINE ACCOUNT
Register with Catherine Zadeh Inc, for the most convenient shopping experience. Once you register, you will not have to reenter your credit card and shipping information, and you may also view your web order status.

CREDIT CARD USE
Catherine Zadeh Inc. accepts the following credit cards for online purchases:

* American Express
* Visa
* Master Card

CREDIT CARDS
The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.

SALES TAX
Sales tax is automatically applied to your order in accordance with individual state regulations if your shipping address is in one of the following states: AZ, CA, CO, FL, GA, HI, IL, MA, MD, MI, MN, MO, NC, NJ, NV, NY, PA, TX, VA, WA, or the District of Columbia.

SHIPPING FEE
Merchandise Total**
$100.00 – $300.00
Standard shipping $15.00
Two-day shipping $26.50
Overnight shipping $33.50

$300.01 – $500.00
Standard shipping $19.00
Two-day shipping $29.00
Overnight shipping $36.00

$500.01 – $700.00
Standard shipping $22.00
Two-day shipping $32.00
Overnight shipping $39.00

$700.01 and Over
Standard shipping $25.00
Two-day shipping $35.00
Overnight shipping $45.00

**Total value of merchandise before tax or other charges.

STANDARD DELIVERY
Unless an expedited service is requested, your order should arrive in approximately 5-7 business days after shipping if ordered by 12:00 noon (EST).

TWO-DAY DELIVERY
If requested, add $10.00 to standard D&P. Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (EST). Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery.

OVERNIGHT DELIVERY
If requested, add $17.00 to standard D&P. Your order should arrive next business day after shipping if ordered by 12:00 noon (EST). Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Alaska, Hawaii, and Puerto Rico Deliveries Add $5.00 to the applicable charges for standard shipping. Your order should arrive in approximately 7 to 10 business days if ordered by 12:00 noon (EST).

BIOGRAPHY PRESS COVERAGE PRESS RELEASES WHO IS WEARING IT CONTACT US	Customer Care RETURNS AND EXCHANGES Special orders are non-returnable. Regular orders can be returned within 15 days of receipt in their original packaging and in unworn condition. Merchandise will be returned pre-paid and insured to catherinemzadeh.com. Credit issued will not include original shipping charges. On the front of your packing slip (enclosed with your purchase), note the reason(s) for return and whether you wish to exchange it, credit the price toward another purchase, or receive a refund. Enclose your packing slip with the item and ship, prepaid and insured, to: Catherine Zadeh Inc. 535 Fifth Avenue, Suite 1001 NY, NY 10017 ORDER CANCELLATION You may cancel any catherinemzadeh.com order as long as the order status is “in process.” If order status is “shipped,” it cannot be canceled. SECURITY POLICY Your online transactions with catherinemzadeh.com are secure. We use Secure Sockets Layer (SSL) technology, allowing safe Internet transmission. This makes your use of a credit card over the Internet as safe as placing an order over the telephone when calling our store. YOUR ONLINE ACCOUNT Register with Catherine Zadeh Inc, for the most convenient shopping experience. Once you register, you will not have to reenter your credit card and shipping information, and you may also view your web order status. CREDIT CARD USE Catherine Zadeh Inc. accepts the following credit cards for online purchases: * American Express * Visa * Master Card CREDIT CARDS The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled. SALES TAX Sales tax is automatically applied to your order in accordance with individual state regulations if your shipping address is in one of the following states: AZ, CA, CO, FL, GA, HI, IL, MA, MD, MI, MN, MO, NC, NJ, NV, NY, PA, TX, VA, WA, or the District of Columbia. SHIPPING FEE Merchandise Total $100.00 – $300.00 Standard shipping $15.00 Two-day shipping $26.50 Overnight shipping $33.50 $300.01 – $500.00 Standard shipping $19.00 Two-day shipping $29.00 Overnight shipping $36.00 $500.01 – $700.00 Standard shipping $22.00 Two-day shipping $32.00 Overnight shipping $39.00 $700.01 and Over Standard shipping $25.00 Two-day shipping $35.00 Overnight shipping $45.00 Total value of merchandise before tax or other charges. STANDARD DELIVERY Unless an expedited service is requested, your order should arrive in approximately 5-7 business days after shipping if ordered by 12:00 noon (EST). TWO-DAY DELIVERY If requested, add $10.00 to standard D&P. Your order should arrive in 2 business days after shipping if ordered by 12:00 noon (EST). Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. OVERNIGHT DELIVERY If requested, add $17.00 to standard D&P. Your order should arrive next business day after shipping if ordered by 12:00 noon (EST). Some heavy or bulky items may not qualify for this service. A signature may be required and additional charges may be assessed if more than one attempt is made for delivery. Alaska, Hawaii, and Puerto Rico Deliveries Add $5.00 to the applicable charges for standard shipping. Your order should arrive in approximately 7 to 10 business days if ordered by 12:00 noon (EST).